Privacy Policy

This Privacy Policy outlines our practices regarding the collection, use, and protection of your personal information at dbbet-kenya.com. We are committed to maintaining the confidentiality and security of data provided by our users while ensuring a seamless gaming experience.

Information Collection

We collect information necessary to provide our services and comply with regulatory requirements. The personal data we gather includes:

Personal Information

When you register an account at dbbet-kenya.com, we collect your full name, date of birth, residential address, email address, and telephone number. This information is essential for account verification and security purposes.

Financial Information

To process your transactions, we collect and store payment-related information, including payment method details and transaction history. This information is handled with enhanced security protocols to ensure safe financial operations.

Technical Data

Our systems automatically collect certain technical information when you use our platform, including your IP address, device specifications, browser type, and operating system details. This data helps us optimize our services and maintain platform security.

Use of Information

We utilize your personal information for the following purposes:

Account Management

Your data enables us to verify your identity, process transactions, and provide customer support. We use this information to maintain the security of your account and ensure compliance with regulatory requirements.

Service Enhancement

We analyse user behaviour and platform performance to improve our services, optimize user experience, and develop new features. This analysis is conducted using aggregated and anonymized data.

Communication

We use your contact information to send essential updates about your account, platform modifications, and promotional offers. You may opt out of marketing communications while continuing to receive crucial account-related notifications.

Data Protection

All data transmission and storage utilize industry-standard encryption protocols. We maintain strict access controls and regularly update our security systems to prevent unauthorized access.

We retain your personal information only for as long as necessary to provide our services and comply with legal obligations. When data is no longer required, it is securely deleted from our systems.

Information Sharing

We work with trusted third-party service providers who assist in platform operations, payment processing, and security maintenance. Strict confidentiality agreements bind these partners.

Legal Requirements

We may disclose information when required by law, regulation, or legal process, or to protect our rights, privacy, safety, or property.

Your Privacy Rights

Users have specific rights regarding their personal data:

Access and Control

You may request access to your personal information, correct inaccuracies, or request data deletion, subject to legal requirements and technical limitations.

Data Portability

You have the right to receive your personal data in a structured, commonly used format and transmit it to another service provider.

Updates to Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or regulatory requirements. Users will be notified of significant changes through our platform or email communications.